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Valley Irrigation Service Technician - Sunrise FS - Havana, IL

Sunrise FS is┬ headquartered in Virginia, Illinois┬ with branches in Mason and Cass counties. Sunrise┬ FS has┬ about 200┬ employees (including seasonal workers) and approximately 2,500 customers.┬ The cooperative does business in agronomy, energy, grain, tires, irrigation, and retail. Sunrise┬ FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.


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PURPOSE AND SUMMARY STATEMENT


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Responsible for the effective repair of irrigation machinery and components at high levels of quality.


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ESSENTIAL JOB FUNCTIONS


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Performs in-field irrigation diagnostics and repairs as required


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Serves as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction


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Diagnoses, inspects, reconditions, repairs, assembles, and services equipment as assigned by the supervisor┬ ┬ ┬ ┬ ┬ ┬ ┬ ┬ ┬ ┬ 


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Documents machine information and repairs completed on work order, including parts and fluids used


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Maintains a clean work area, as well as care for all shop tools, machines, and equipment


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Identifies and communicates solutions for customer service opportunities in the dealership's area of responsibility


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Maintains technical and product knowledge on all systems sold within the store


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Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook


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Conducts self in the presence of customers and community so as to present a professional image


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Proactively seeks and participates in available company-sponsored training, in an effort to develop and advance knowledge base and skillset


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Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service


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Performs all other duties as assigned by management in a professional and efficient manner


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REQUIREMENTS


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Normally requires high school diploma or the equivalent thereof, and 1-2 years or more of related work experience to demonstrate knowledge of inventory control and organization skills.


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Mechanical and electrical skills required


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Valid driver's license and satisfactory driving record


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Valid CDL (Commercial Driver's License) preferred


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Ability to assemble and perform maintenance functions on equipment


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Ability to lift at least 60 pounds frequently.


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Frequently exposed to extreme weather conditions and noisy conditions.


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May occasionally be exposed to dust, fumes, chemicals, and electrical hazards with appropriate safety measures.


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May occasionally be required to work at varying heights.


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Must be able to travel independently and overnight.


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Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development.


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Knowledge of center pivot irrigation systems, electrical service equipment, pump panels and motors, control circuitry, single & 3 phase power, 120/240, 277/480 volt systems.


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Prior experience servicing pivot irrigation systems


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Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders.


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Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.┬ 


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We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.




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